Category: Technology

  • My Disappointing ASUS RMA Experience

    zenfone2Product: ASUS Zenfone 2 – ZE551ML
    Problem: Screen tearing, malfunctioning GPS, no audio on phone calls, blue patch on screen
    Resolution time: 50 business days; July 3, 2016 – September 13, 2016

    July 3, 2016 – Screen tearing issues

    The bottom half of my ZenFone experiences screen tearing issues / screen glitches.

    Example videos found online that show the same problem: Video 1Video 2

    In order to start the RMA process with ASUS, you need to create a support case with them using their RMA Submittal Form. By completing this form, you are NOT getting back an RMA number. Instead, you get a case number which you can then use to contact their CSR’s via chat or phone to get an RMA number.
    (more…)

  • Lenovo Tab S8-50: Changing the DPI

    lcd_density2After Lenovo’s latest update for the Tab S8-50 (TABS8-50F_141103), the ro.sf.lcd_density value in the build.prop file changed from 240 to 320. A comparison screenshot can be seen on the right. Click the image to view the larger version.

    The two major differences between the two settings of 240 and 320 are the dock placement and, most importantly, the sheer size of everything.

    1. Dock placement: On the 320 setting, the dock is no longer at the bottom of the screen but the right side of the screen. In the 240 setting, the dock is located at the bottom of the screen.
    2. Size: Everything (icons/text) is much larger on the 320 setting. This might be better for people that have trouble reading small text. However, based on what I have read online at the Lenovo Forums, it looks like the increased setting results in some GUI glitches as well. You can read more about it here.

    To change the ro.sf.lcd_density value back to its original value of 240, the Lenovo Tab S8-50 needs to be rooted. Rooting instructions can be found here. The root file can be found in this forum post.

    Once everything is rooted, you can use a file manager like Root Browser or ES File Explorer to edit the system/build.prop file. Look for ro.sf.lcd_density=320 and change the 320 value back to its original value of 240. Don’t forget to make a backup of build.prop before making any changes.

    Original build.prop: http://jyong.ca/files/Lenovo Tab S8-50 141103 build.prop
    SHA1 of text only (not file): D54B5A5B63334AC22020CE4728080C4257C91C28
    Note: There should be 113 lines in the file. If there are 112, the 113th line should be a line break.

    Update (10/29/2015): Alternatively, you could run adb and use the following command: wm density 240 (add adb shell in front of it if needed) to set the dpi. This will NOT affect your build.prop. If you mess up, you can use: wm density reset. Credit goes to pdinc on the Lenovo Forums (last post on the page).

    All credit goes towards the original posters and developers.

  • My Corsair RMA Experience

    Prior to September, I don’t think I’ve ever had to RMA anything. However, in the past two months, I have already RMA-ed or will have RMA-ed the following: a WD Caviar Green 3TB hard drive, a SteelSeries Siberia V2, a pair of Rayban RB3183 Sunglasses, and now, a Corsair M60 mouse. Thankfully, the Corsair mouse comes with a two year warranty and I purchased this mouse back in January 2013.

    corsairm60Product: Corsair M60 – Mouse
    Problem: Middle mouse button no longer works
    Resolution time: 4 business days; October 10, 2014 – October 15, 2014

    (more…)

  • My SteelSeries RMA Experience

    steelseriessiberiav2
    Product: SteelSeries Siberia V2 – Blue
    Problem: Mic no longer works. Flipping mic switch on/off doesn’t do anything.
    Resolution time: 23 business days; September 5, 2014 – October 7, 2014

    September 5, 2014

    My Siberia V2’s mic stops working. Changing jacks (from front panel to back panel) doesn’t do anything nor does flipping the mic. switch on/off. The only thing that can be heard when flipping the switch on/off is a high pitched squeal. Off to SteelSeries’ support desk I go.
    (more…)

  • My Western Digital RMA Experience

    wd30ezrxProduct: WD30EZRX – Western Digital Caviar Green 3.0 TB Hard Drive
    Problem: SMART Error – Current Pending Sector: 5
    Resolution time: 3 business days (possible); 7 business days (actual); August 25, 2014 – September 2, 2014

    August 25, 2014 – Ticket created

    Ticket created. The CSR (Mauricio) explained to me the Standard RMA procedures and the Advance RMA procedure. Since I was a loyal Western Digital customer, they offered to pay shipping for the defective drive back to them which I gladly accepted. I also opted for the Advance RMA option.
    (more…)

  • How to Setup Failover Servers with voip.ms using an Obihai OBi110

    Recently, one of the voip.ms servers (Chicago) was experiencing high packet loss. As a result, my analog telephone adapter (ATA) was unable to register with their server which, in turn, resulted in our home phone connection going down.

    After doing some Googling, I’ve found that it’s possible to set up failover servers in the Obi110 (credit goes to: obiliving). Please note that this only solves OUTGOING calls. If the point of presence (POP) for your phone number goes down, there’s nothing you can do until voip.ms redirects traffic from that server. You could potentially change your phone number’s POP to a different server but that would involve utilizing their API or logging into their Portal area to change it manually. (more…)

  • OTA Channels

    After setting up the antenna upstairs on top of a computer table and some boxes (not ideal but it works!), I can now get the channels listed below. I’ve also attached my TV Fool report to the right. The antenna is connected to the downstairs TV via a 50′ coaxial cable purchased from Infinite Cables (Warden/Alden).

    At the moment, I don’t reliably get NBC or WNYB. As far as I know, WNYB is a religious station or runs religious programming 24/7 so I honestly couldn’t care less about it since I wouldn’t be watching those channels anyways. For NBC, I think it’s just a matter of turning the antenna a specific way. Their tower, apparently, is one of the more difficult stations to get from Southern Buffalo so I’m not too worried about it. If I really needed to watch NBC, I could just go upstairs and rotate the antenna.

    2.1 WGRZ (NBC), also 2.2
    4.1 WIVB (CBS)
    5.1 CBLT (CBC)
    7.1 WKBW (ABC)
    9.1 CFTO (CTV)
    17.1 WNED (PBS), also 17.2, 17.3
    19.1 TVO (TVO)
    23.1 WNLO (CW)
    25.1 CBLFT (CBC French)
    26.1 WNYB (TBN), also 26.2, 26.3, 26.4
    29.1 WUTV (Fox)
    29.2 TCN
    41.1 CIII (Global), also 41.2
    47.1 CFMT (Omni 1)
    49.1 WNYO (MyTV), also 49.2
    57.1 CITYTV (City)
    69.1 CJMT (Omni 2)

    For more information on over-the-air channels/antennas, click here.